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June 26.2025
3 Minutes Read

How Startups Reshape Markets: Insights from Jahanvi Sardana

Panel discussion at conference showcasing how startups reshape markets.

How Startups Are Reshaping Markets: Insights from TechCrunch All Stage

In an increasingly competitive business landscape, the role of startups in shaping markets cannot be overstated. This was a central theme at the upcoming TechCrunch All Stage event, where Jahanvi Sardana, a partner at Index Ventures, was set to share her expertise on how leading startups go beyond just identifying market opportunities to actively creating them.

Taking place on July 15 at the SoWa Power Station in Boston, this gathering of over 1,200 founders and venture capitalists promises not only to connect innovators but also to equip them with practical tools for growth. The vibe of collaboration and ambition is palpable, making it an ideal setting for entrepreneurs eager to enhance their market impact.

Elevating Conversations Around Total Addressable Market

One of the standout sessions at the event is dedicated to the concept of Total Addressable Market (TAM). During her presentation, Sardana will leverage case studies from high-growth companies like Datadog, Adyen, and Shopify to illustrate how these firms expanded their TAM. Instead of simply measuring the existing market, they sought to identify emerging trends, thus pushing the boundaries and re-defining the parameters of their sectors.

This innovative mindset not only challenges conventional wisdom about market potential but also redefines what success looks like for new ventures. Founders attending the session will have the opportunity to engage directly with Sardana, gaining insights tailored to their specific scaling challenges.

The Secret Ingredient: Grit

Grit is a recurring theme in conversations around startup success, and Sardana emphasizes its importance in her own investment philosophy. Having worked with various startups in cybersecurity and fintech, she draws a direct correlation between a founder's perseverance and the overall trajectory of their company. Founders are not just required to be innovative; they must also possess the stamina to navigate challenges that almost every startup faces.

One cannot underestimate the power of resilience in the entrepreneurial ecosystem. As the utilities of technology continue to evolve, the ability to pivot quickly is crucial. Sardana’s emphasis on grit is a reminder to founders that setbacks are part of the journey, and how one responds to adversity can ultimately define a company's future.

Forging Connections for a More Innovative Future

The TechCrunch All Stage event is designed not only to share critical information but to facilitate connections among key players in the tech industry. Visionaries from renowned investment firms such as NEA and Precursor Ventures are set to join the discussion. This reinforces an important lesson for aspiring entrepreneurs: networking is an integral part of growth in the startup ecosystem.

As these founders convene, they will share strategies for navigating the many challenges of building a startup from the ground up. Workshops led by industry leaders will cover diverse topics—from funding strategies to the latest technological innovations—enabling attendees to take actionable insights back to their own ventures.

Local Perspectives on a Global Opportunity

For those based in Boston and surrounding areas, the TechCrunch All Stage event offers an unparalleled opportunity to engage with like-minded individuals committed to pushing the limits of what technology can achieve. While the gathering is steeped in local connections, its impact is undoubtedly global. Innovations that emerge from such events can reverberate beyond geographic boundaries, emphasizing the interconnected nature of today’s digital economy.

This interaction not only contributes to the sharing of ideas but also inspires local entrepreneurs to dream bigger and aim higher.

Why Attendance is Imperative for Founders

In an era where change is the only constant, events like TechCrunch All Stage are crucial for founders looking to stay ahead. The potential to hear directly from industry leaders, learn about innovative strategies, and forge valuable connections is an experience that could significantly influence the trajectory of a startup.

For those interested in participating, the opportunity to secure discounted passes highlights a commitment to accessibility within the tech community. This is a moment for founders to seize; stepping up now could set the foundation for their next big breakthrough.

Whether you’re a seasoned entrepreneur or just starting out, embracing the insights shared at TechCrunch All Stage can arm you with the knowledge and connections to reshape not only your market but the future of the industry as a whole.

Innovation

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07.10.2025

Why Cluely's Roy Lee Isn't Worried About Cheating Detectors

Update Why Cluely is Causing a Stir in the Tech World Recently, the tech startup Cluely has become a hot topic of conversation, particularly after its co-founder, Roy Lee, made headlines for brazenly admitting to using the platform to "cheat" during an interview process. This admission, coupled with the firm’s edgy marketing — initially branded with the tagline "cheat on everything" — sparked a whirlwind of debates about ethics in technology and the future of AI in diverse environments. Understanding Cluely's Features Amid Controversy Cluely employs a unique in-browser window to analyze online conversations and assist users by providing real-time responses during interactions. This technological advancement allows users to access information seamlessly, operating almost as a digital companion. However, the company found itself under scrutiny following Lee’s controversial comments, which critics say glorified dishonest practices in interviewing and professional environments. Truely: The Response to Cheating Concerns In an interesting counterplay, Patrick Shen, a Columbia University student, launched Truely — a product developed specifically to detect users of Cluely during interviews and online meetings. Shen's endeavor raises critical questions about the balance between technological innovation and ethical standards in professional settings. This intriguing dynamic captures the tension between advancement and integrity, which many are grappling with in today’s data-driven era. The Shift in Cluely's Marketing Strategy After experiencing backlash, Cluely revamped its marketing narrative, moving away from promoting cheating to emphasizing its capability to enhance user performance. The new tagline, "Everything You Need. Before You Ask... This feels like cheating,” indicates a strategic pivot towards broader utility rather than an endorsement of unethical behavior. This shift allows the company to harness the positive aspects of its technology while addressing the backlash head-on, showcasing adaptability in a rapidly changing market. Exploring the Bigger Picture: The Future of AI Lee’s vision for Cluely transcends merely positioning it as a cheating tool; instead, he aims to create an alternative to platforms like ChatGPT. He emphasizes that Cluely offers a similar functionality but with additional capabilities that allow it to respond to the specific context of the user’s environment by utilizing audio and screen knowledge. This could potentially revolutionize how users interact with AI technology, enabling more meaningful engagements beyond generic responses. The Ethical Implications of AI Assistants The conversation surrounding Cluely opens a significant discourse about the ramifications of AI use in job recruitment and educational settings. As tools become increasingly capable of assisting users, where should the line be drawn between helpful assistance and outright deception? This dilemma will require continuous dialogue among technologists, educators, and employers to establish ethical standards that not only foster innovation but also preserve integrity. Conclusion: Navigating the Future of Technology As the landscape of technology continues to evolve, the rise of startups like Cluely and their counterparts underscores the need for robust discussions surrounding ethics, purpose, and responsibility in tech. How individuals and organizations respond to these innovations will shape the future. The implications of using technology ethically versus unethically will be determined not just by what innovations can do, but by how society chooses to implement and regulate them. It is crucial to keep the conversation going about the proper use of AI tools not just in tech circles but across all societal fronts.

07.09.2025

The Hidden Cost of Ignoring Customer Emotions: A Path to Higher Profits

Update The Emotional Cost of Churning CustomersToday’s businesses face a looming crisis: emotional disconnection with customers. As highlighted by Gabriel Udo, a software engineer, customer emotions can make or break a brand. Consider Sarah, a frustrated customer stuck in billing hell, and Michael, a potential buyer eager to make a purchase. While Sarah's anger escalates as she awaits resolution, Michael swiftly loses interest. It's a scenario that unfolds daily, proving damaging for companies that fail to recognize the emotional landscape of their clientele.The Stark Statistics Behind Customer RetentionResearch paints a startling picture. According to Shep Hyken, a renowned customer service expert, 96% of customers will abandon a business after a bad experience. The stakes are high; a mere 5% increase in customer retention can boost profits by 25-95%, as per Bain & Company. Yet, despite these revelations, many organizations continue to treat all customers the same, disregarding their unique emotional states.Why Customer Emotions MatterThe implications of ignoring customer feelings are vast. Negative interactions can lead to lost customers, unsold products, and irreversible damage to brand reputation. Anger spreads quickly, especially in the age of social media. Research shows that just one dissatisfied customer can influence thousands. Companies that overlook emotional aspects risk losing customers to competitors who value their experiences more.Focusing on Emotional Intelligence in Customer ServiceAs businesses start to evolve, the focus is shifting toward emotional intelligence within customer service. This doesn't just mean addressing complaints; it's about recognizing the urgency behind sentiments. New systems can differentiate between simple queries and genuine cries for help, adding a layer of urgency that elevates customer service. The challenge lies in matching the right personnel with the right problems—empathy should be as critical as expertise.The Financial Gains from Emotional ConnectionsResearch from Motista reveals that emotionally connected customers are worth 306% more. They stick around longer, recommend the brand, and are more likely to engage with the company. Considering that just a minor improvement in retention can translate to significant profit gains, businesses should urgently adapt and prioritize building emotional ties.Companies Leading the ChargeWhile some sit on the sidelines debating the merits of emotional responsiveness, others are making strides. Organizations that prioritize understanding customer emotions are reaping the rewards in loyalty and revenue, fortifying their market positions. Each day that passes without emotional engagement is an opportunity squandered—sales lost, customers feeling neglected, and the competition gaining ground.Transforming Customer Experience through EmotionIn today's world, where product offerings and pricing are often similar across competitors, it's the overall customer experience that differentiates a brand. Emphasizing customer emotions isn't a luxury—it’s a necessity. For effective customer engagement, businesses must not only be aware of how customers feel but also respond in ways that resonate. An apology for a mistake should be prompt, while excitement for a potential sale should foster immediate interaction.The Bottom Line: The Power of Emotions in BusinessThe lasting message is simple yet powerful: customers may forget your policies, but they will remember how they felt. Emotional fidelity impacts buyer behavior in profound ways. As the technology and tools for refining customer experiences become more advanced, the question remains—are companies ready to adapt?

07.09.2025

Exploring AI Innovations: OpenAI's 'Study Together,' DeepSeek's Hiring Surge, and Biological AI

Update AI in Education: OpenAI’s Innovative ‘Study Together’ Feature In an exciting development for students everywhere, OpenAI has begun testing a new feature within its ChatGPT app designed to facilitate collaborative learning. Dubbed ‘Study Together’, this feature allows users to share their learning journey with peers, potentially transforming traditional study methods. Reports from early users indicate that this function enables students to invite friends to participate in study sessions or even utilize the AI as a collaborative study partner. This innovation reflects a growing trend in education where technology is leveraged to make learning more interactive and engaging. By providing a shared space for discussions, students can clarify concepts in real-time, fostering a deeper understanding of the material. As exams approach, the ability to work with classmates in this dynamic way could prove invaluable. DeepSeek’s Ambitious Hiring Strategy in Global AI Development Meanwhile, the competitive landscape of AI development has intensified, with Chinese start-up DeepSeek ramping up its recruitment efforts to attract top talent across the globe. The firm has posted numerous job openings, targeting roles such as internships focused on large language models and core systems engineering. This move signifies DeepSeek's commitment to leading the charge in artificial general intelligence (AGI). Interestingly, the start-up aims to tap into overseas Chinese talent by utilizing LinkedIn, a platform that is not widely used in mainland China. The positions advertised come with lucrative salaries – some reaching up to ¥90,000 (about $12,500) per month, along with bonuses. DeepSeek's strategy underscores the global demand for skilled professionals in AI, as companies race to develop next-generation technologies that integrate both real-world applicability and theoretical understanding. The Dawn of Biological Artificial Intelligence On a different front, Australian scientists have recently unveiled a groundbreaking system that incorporates biological principles into artificial intelligence, marking a unique intersection of biology and technology. This innovative approach aims to create more advanced AI systems capable of learning and adapting in ways that mimic natural processes. This initiative raises intriguing possibilities about the future of AI, as scientists explore methods to enhance machine learning through biological frameworks. With research focusing on the adaptability of biological systems, this biological AI could pave the way for new applications in diverse fields, from healthcare to environmental science. Future Trends: The Role of AI in Daily Life These developments reflect a broader trend where AI is no longer merely a tool for automation, but an integral part of our daily lives. The ‘Study Together’ feature represents an ongoing shift in education, promoting collaborative learning through technology. Similarly, DeepSeek's hiring push illustrates the urgency of acquiring diverse talent to innovate and expand the capabilities of AI. As we look ahead, it is clear that advancements in AI will continue to shape various sectors, necessitating a proactive approach to understand its implications. Staying informed about these changes not only empowers individuals to adapt but also cultivates a more informed society that can engage in meaningful discussions about the technology's ethical and societal impacts. Prepare for a Shifting Landscape To thrive in this rapidly evolving environment, it is critical for students, educators, and professionals alike to embrace the innovative tools and opportunities that AI presents. Collaborating with platforms that enhance educational outcomes, such as OpenAI’s latest offerings, can profoundly alter how knowledge is acquired and shared. In an era increasingly defined by artificial intelligence, fostering a collaborative learning environment will not only prepare students for exams but also equip them with skills that are crucial for success in a technology-driven world. As we continue to explore the intersection of technology and daily life, understanding developments in AI such as these will be paramount.

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